We come to you
We can come out to your home or business at a time that is convenient for you, meaning no pressure and less hassle for you.
Is it all too confusing? Call AKLWide on 0800 040 000 or email to discuss any Internet issues, email setups and connectivity problems you may be experiencing. We can get a better idea of what the problem is or what you are trying to do over the phone. We should be able to provide a solution and resolve the majority of issues or point you in the right direction regarding internet issues, connectivity, WiFi setup and any email configuration questions or problems.
We can arrange for our AKLWide technicians to explain the difference between a modem and router, and set up or replace a new modem or wireless router. We can quickly configure your laptops, phones, tablets and printers to connect to your new or existing home WiFi or Business network and provide solid WiFi solutions to deal with poor WiFi reception and coverage issues to ensure you are getting solid internet everywhere you need it.
If you are experiencing internet issues and connection problems, where you are finding connectivity is dropping off and have followed your internet service providers recommendations of disconnecting the phone line from the modem and turning it on/off after a few minutes to no resolve, then we can arrange an AKLWide technician to visit your home or premises and isolate whether there is an issue with the modem. Whether it needs to be replaced or the issues lie with an incoming phone line, AKLWide can solve it for you.
Emails, not sure where to start? Call AKLWide and let us know what the problem is, we will either resolve or provide a solution for you. We deal on all platforms, Office365 Outlook, Gmail, Thunderbird or Incredimail. If your email is not working, or you are looking to transfer emails and contacts to a new computer or device, swap to a different internet company and technical help needed to get your email going again or simply just wanting an email address setup, we can help!
Here is what our AKLWide Technicians can do for you:
- We come to your home or office at a time that is convenient for you
- Troubleshoot Internet and email problems
- Supply and install both wired and wireless networks
- Optimise your Internet connection for speed and stability
- Set up wireless security, antivirus, and firewall protection
- Set up “Ethernet over power” to provide wireless Internet to tricky parts of your home or office
- Set up your email and file storage solutions and get them synced across your devices
- Advise on and provide a wireless printer to get you printing from everywhere
- Show you how things work and teach you the things you need to know
How can we help you? Home or Business Internet issues get in touch.
Contact us directly on 0800 020 000 to discuss your problem and make an appointment.
Operating 40kms from Central Auckland
We come to you
Our service caters to you, no need to unplug your equipment or put anything in the car. We will remove that inconvenience and attend your Home or Business to get your problem resolved. Reside Auckland wide, we can come to you at a time that suits you.
Repair
The majority of the times we will resolve your problems onsite or pick it up and return it back to you fully repaired if required. In the scenario we have to take your equipment offsite to our workshop for further assessment, it is our policy to fully inform you about any repairs and costs before proceeding. We will not go ahead with anything until you as our customer agrees.
Guaranteed Service Promise
IT and Qualified Professionals will always be servicing your equipment
No Hidden Fees, you will be made fully aware of any costs during our assessment process, we will not proceed further until you comprehend what we are going to do and are comfortable to proceed. That cost relayed after an assessment will be final.
Located in the Auckland wide area, we can help you.
From start to finish you will be well informed, service will be prompt and delivered to you in a friendly and efficient manner.
We can Guarantee you will be satisfied with our service.