Apple help is at hand, we cover a wide range of repairs on the Apple Family, most common repairs we deal with are no display to your Macbook or the screen is cracked. Hard drive issues, symptoms include experiencing flashing question mark when you turn on your computer or seems stuck and won’t load at start up.
Motherboard or power issues, if your Macbook or IMac appears to have no sign of life and you have tried another power adaptor to no avail we can help, we will arrange pickup and assess at workshop then report back to you with report before going ahead with any repairs. We carry out a comprehensive range of repairs for Apple products.
Common issues we deal with every day are:
Apple Macbook or Imac turns on but no display
Your Macbook or iMac turns on, you can hear the startup chime but there is no display, this is a common issue we deal with on a regular basis and can help. The screen is either faulty and will need to be replaced, screen connector cable (very rare) or the video card chipset on the motherboard is faulty and needs to be replaced.
A Quick way to isolate problem is to connect an HDMI cable to a monitor or your TV, If your Mac screen display is visible on the external screen then the screen is either faulty or the video connector cable has an issue, still no display then we are looking at a motherboard issue with the Graphics card.
Macbook Screen is Flickering or lines appear intermittently.
The backlight controller which effectively acts like a fluorescent bulb behind the screen to illuminate your display needs to be replaced or the Video Card on the motherboard needs to be replaced. Quick test – try shining a torch through the Apple logo on the top cover and see if you can see your icons.
Macbook or iMac Hard Drive issues. Folder with Flashing Question Mark?
Sometimes a quick reset can resolve a startup issue however If your Mac is stalling on the progress bar or you receive a grey screen with folder and a flashing question mark. Your connection cable from the hard drive to the system board is possibly faulty and not detecting the hard drive, a replacement cable should resolve this issue with no data loss.
Otherwise the internal hard drive is starting to fail or has failed completely.
The hard drive can be replaced and the OS.X (Apple operating system) reinstalled and we can have you up and running relatively quickly. Whether the data on the faulty drive can be retrieved will depend on the condition. Please note if you suspect there is a fault with the drive, refrain from continually turning the device on and off as this could be the key factor to successfully getting your data back.
Putting added pressure on a problematic drive may cause it fail completely thus reducing your chances of a successful recovery.
My Macbook or iMac has no power
Check your adaptor is not faulty, borrow a friend’s adaptor or try your adaptor on another device, otherwise we will be looking to carry out a motherboard repair, namely the power controller chipset which regulates power throughout the system and fires everything up when you push the power button.
How we work and how we can help you, Home or Business computer issues get in touch.
Contact us directly on 0800 020 000 to discuss your problem and make an appointment.
Operating 40kms from Central Auckland
We come to you
Our service caters to you, no need to unplug your equipment or put anything in the car. We will remove that inconvenience and attend your Home or Business to get your problem resolved. Reside Auckland wide, we can come to you at a time that suits you.
Repair
The majority of the times we will resolve your problems onsite or pick it up and return it back to you fully repaired if required. In the scenario we have to take your equipment offsite to our workshop for further assessment, it is our policy to fully inform you about any repairs and costs before proceeding. We will not go ahead with anything until you as our customer agrees.
Guaranteed Service Promise
IT and Qualified Professionals will always be servicing your equipment
No Hidden Fees, you will be made fully aware of any costs during our assessment process, we will not proceed further until you comprehend what we are going to do and are comfortable to proceed. That cost relayed after an assessment will be final.
Located in the Auckland wide area, we can help you.
From start to finish you will be well informed, service will be prompt and delivered to you in a friendly and efficient manner.
We can Guarantee you will be satisfied with our service.