Laptop Repairs

If there is no sign of any life when attempting to turn on your laptop then there is either an issue with your power adapter or a fault with the motherboard. If the motherboard is faulty AKLWide would look at replacing one of the main chipsets on the motherboard; namely the Northbridge or Southbridge chipset.

If the laptop turns on but the screen is not displaying anything then try connecting the laptop to an external screen via VGA or monitor  cable or through the HDMI port to your TV. If you are able to get a display on the external screen then it is most likely that the screen will need to be replaced. If there is no display on external screen then AKLWide would probably be looking at replacing the Graphics GPU on the motherboard, effectively the video card which allows the display to be seen on the screen.

If there is no power after an electricity power surge or liquid damage (see category below), we would usually be looking at a motherboard repair, depending on the strength of the surge and volume/type of liquid that was spilled. Data on hard drive in this instance is usually untouched and intact and therefore can be recovered.

The most likely cause of this problem is an overheating laptop due to a broken, failing, dust clogged fan or vent causing the CPU or processor to run at a higher temperature than normal. When the temperature reaches the maximum cut off temperature the CPU will shut down immediately to prevent any heat damage.

AKLWide can dismantle your unit, carry out a thorough clean of the holding bay and vents and replace the fan if required. Reassemble and test the temperature is running at a steady and reasonable temperature and check any further noises.

You have just dropped your bag with your laptop in it onto the floor and you don’t like that noise you’ve just heard. Someone has just sat down next to you at the lunch table and not seen your laptop, Crunch!, You’ve pulled the duvet off the bed and forgot your laptop was there as its flown across the room onto the floor, Bang! Why did I close the lid when my phone was still sitting on the keyboard, Crack!.

Unfortunately we can’t do anything with the broken parts but don’t worry we can help and get you back up and running in no time, we have a large selection of LCD Screen replacements for all models and sizes. If you are having problems getting a special or unique screen replaced here in NZ we can probably import for you from Hong Kong.

If you can still turn on your laptop and have noticed that although very dark you can still make out the images, it will probably be the laptops backlight/inverter that needs to be replaced, similar in principle to a florescent bulb fitted behind the screen

Experiencing irregular lines across the screen, the display is disruptive and intermittently looks like its suffering from interference, starts shaking uncontrollably we might need to replace the screen cable which connects the laptop screen to the motherboard, if the problem continues we are probably looking at GPU repair or replacement on the motherboard, basically the graphics card that gives you the display to the screen needs to be replaced.

If you can’t close the lid of your laptop because the laptop hinges have come away from the casing and won’t allow it, or your laptop screen feels very loose on one side and won’t sit up properly, or the screen has come completely away from the laptop, the casing is broken with wires dangling out the side.

Either through physical damage or over time the hinges have simply worn out, no problem, this is a common problem and a simple repair for us, 9 times out of 10 we can fix the issue. If your model is not common and we don’t have the hinge assemblies in stock or the casing is beyond repair, don’t worry we can usually import and resolve the issue quickly and efficiently.

You have noticed there is no power indicator LED when you have attached the power adapter to your laptop, check you adapter is actually working, it appears to be fine but on closer inspection you notice the power pin inside the laptop is broken or loose.

If this is the case then AKLWide will need to dismantle the laptop to gain access to the actual pin, to repair or replace it with a new part, clean the surfaces and solder it for 100% stability. Be careful if you take to another service center that they do no just silicon the pin back to the motherboard, this is a shortcut and is bad practice as it will potentially come loose again over time.

We cover all areas of laptop repair including Power, USB and LAN port repairs for Laptops and Tablet devices. If the Wireless network card (Wifi card) is not connecting at all or speed extremely slow we can help with a replacement. With a damaged HDMI port or Mouse Touchpad not responding and buttons have been damaged, this is not generally an issue for us. Call AKLWide to discuss further or make an appointment and we can can get your laptop repaired and back to normal.

Depending on type of liquid and the volume spilled it could be detrimental to the outcome of a successful laptop repair. Turn the device off immediately, remove the battery if possible, place a small towel over the keyboard and turn your Laptop/Macbook upside down, by doing so this should absorb excess liquid and hopefully prevent further damage to any electrical components.

We will have a better chance of repairing your laptop if the liquid is only water, you might even find by keeping the device upside down and placing in a warm area or a hot water cupboard and leaving for 24-48 hours that the water will evaporate and the computer will start up again without any issues. Liquids with  sugars as well as wine, coke or added to coffee or tea will be corrosive and depending on the amount spilled will be the difference between a successful and a non-repairable outcome. Call us today to book an appointment if this is the issue.

Small amounts of liquid no matter the substance, may simply involve replacing the keyboard, we have a extensive range of replacement keyboards to deal with this kind of issue relatively quickly.

If your keyboard is not responding either through the spillage or has simply stopped working and the unit seems fine try connecting it to a USB keyboard this should isolate the fault. If there is no response with a USB keyboard then it may be a potential motherboard issue and further repair will be required.

If there are several missing keys on the keyboard then unfortunately you will probably need to get the keyboard replaced.

If your hard drive has become extremely slow and is taking forever to load windows or you can’t access some windows or you are receiving any of the following messages:

“Hard Disk Failure : Back up your files immediately to prevent information loss”

“No Bootable device – insert boot disk and press any key”

“The Hard Disk has detected an imminent failure”

Then your hard drive is most likely damaged or is beginning to fail. If you suspect there is a problem and you have important data on the drive it is important not to keep restarting the computer. This could reduce your chances of recovering your data.

If the hard drive has failed there is no need to buy a new laptop, we can replace the issue with a new drive or perhaps upgrade you to a solid state drive for greater performance, reload windows and restore your data if it is recoverable.

We also deal with external backup drives, if there appears to be no power to the external drive, no lights flashing or you cannot hear anything at all then there is a good chance that the power connector has failed or the USB port is damaged. Call us today to book an appointment so we can help you solve the issue.

Virus and malware removal is something we deal with on a regular basis, cleaning up your computer and returning it to you as normal should not be an issue. We can also implement proper protection and guide you on general housekeeping, safe practices, the pitfalls and how to avoid similar issues whilst on the internet.

In some situations we are unable to access the operating system to carry out a repair, in this scenario don’t worry, we have other ways of accessing your hard drive to backup any information, reinstall a clean version of windows, restore and configure your system to your requirements.

We can also reset your computer if you feel it has become too sluggish or there is just too much junk on it and you want a fresh clean system. We can back up any relevant data, reset the machine and completely restore your data.

This can be a great solution rather than having to buy a new laptop. Usually the laptop hardware is absolutely fine and a reset is all that is required, we can also upgrade your internal hard drive to a Solid State Drive which increases performance of the laptop to up to 4 times faster at a fraction of the cost of buying a new computer or laptop.

If you are a small startup company, student or simply can’t afford a brand new laptop or computer we can provide customers with a wide range of Apple, Dell, HP, Lenovo and Toshiba quality ex-lease laptops, desktops and monitors at great prices.

We can also provide a wide range of replacement batteries and power adapters. Please email or call AKLWide to discuss.