If no sign of any life when attempting to turn on laptop there is either an issue with your power adaptor or a fault with the motherboard. If the motherboard is faulty we would be looking at having to replacing one of the main chipsets on the motherboard namely the northbridge or Southbridge chipset.

The laptop turns on but no display, try connecting the laptop to external screen via VGA or monitor  cable or through the HDMI port to a TV, if you are able to get a display on external screen then most likely the screen needs to be replaced. If no display on external screen we would probably be looking at replacing the Graphics GPU on the motherboard, effectively the video card which allows the display to be seen on the screen.

No power after electricity power surge or liquid damage (see category below), usually looking at a motherboard repair depending on strength of surge and volume/type of spilled liquid. Data on hard drive usually untouched and intact therefore recoverable.

Most likely cause of this problem is an overheating laptop due to a broken, failing, dust clogged fan or vent causing the CPU or processor to run at a higher temperature than normal. When the temperature reaches the maximum cut off temperature the CPU will shut down immediately to prevent any heat damage.

We can dismantle your unit, carry out a thorough clean of the holding bay and vents and replace the fan if required. Reassemble and test the temperature is running at a steady and reasonable temperature and no further noise.

You have just dropped your bag with a laptop in it onto the floor and you don’t like that noise you’ve just heard. Someone has just went to sit down next to you at the lunch table and not seen your laptop, Crunch!, you’ve pulled the duvet off the bed and forgot your laptop was there as its flew across the room onto the floor, Bang!. Why did I close the lid when my phone was still sitting on the keyboard, Crack!.

Unfortunately we can’t do anything with the broken parts but don’t worry we can help and get you back up and running in no time, we have a large selection of LCD Screen replacements for all models and sizes. If you are having problems getting a special or unique screen replaced here in NZ we can probably import for you from Hong Kong.

If you can still turn on your laptop and have noticed that although very dark you can still make out the images, it will probably be the backlight/inverter that needs to be replaced, similar in principle to a florescent bulb fitted behind the screen

Experiencing irregular lines across the screen, the display is disruptive and intermittently looks like its suffering from interference, starts shaking uncontrollably we might need to replace the screen cable which connects the laptop screen to the motherboard, if problem continues we are probably looking at GPU repair or replacement on the motherboard, basically the graphics card that gives you the display to the screen needs to be replaced.

You can’t close the lid of your laptop as the laptop hinge has come away from the casing and won’t allow it. The laptop screen feels very loose on one side and won’t sit up properly. The screen has come completely away from the laptop, the casing is broken with wires dangling out the side.

Either through physical damage or over time the hinge has simply worn out, no worries this is a common repair for us and 9 times out of 10 we can fix the issue, if your model is not common and we don’t have the hinge assemblies in stock or the casing is beyond repair, don’t worry we can usually import and resolve the issue.

You notice there is no power indicator LED when you attach the power adaptor to your laptop, Check you adaptor is actually working, it appears to be fine but on closer inspection you notice the power pin inside the laptop is broken or loose. If so we need to dismantle the laptop to gain access to the actual pin, repair or replace with a new part, clean the surfaces and solder for 100% stability. Be careful if you take to another service centre that they do no just silicon the pin back to the motherboard, this is a shortcut and bad practice as it will come loose again over time.

We cover all areas of repair including Power, USB and LAN port repairs for Laptops and Tablet devices. Wireless network card (Wifi card) not connecting at all or speed extremely slow we can help with a replacement. Damaged HDMI port or Mouse Touchpad not responding or buttons damaged, not a problem. Call us to discuss further or make an appointment and we can can get your computer repaired and back to normal.

Depending on type of liquid and the volume spilled could be detrimental on the outcome of a successful repair. Turn the device off immediately, remove the battery if possible, place a small towel over the keyboard and turn your Laptop, Macbook upside down, by doing so this should absorb excess liquid and hopefully prevent further damage to any electrical components.

We will have a better chance of repair if the liquid is only water, you might even find by keeping the device upside down and placing in a warm area or a hot water cupboard and leaving for 24-48 hours the water will have evaporated and the computer will start up again without any issues. Liquids with  sugars, wine, coke or added to say coffee, tea will be corrosive and depending on the amount spilled will be the difference between a successful and a non-repairable outcome.

Small amounts of liquid no matter the substance, may simply involve replacing the keyboard, we have a extensive range of replacement keyboards to deal with this kind of issue relatively quickly.

If your keyboard is not responding either through spillage or has simply stopped working and the unit seems fine try connectinig a USB keyboard this should isolate the fault. If no response with USB keyboard possible motherboard issue and further repair required.

Missing keys, unfortunately if you have several keys missing you will probably need to get the keyboard replaced.

If your hard drive has become extremely slow and is taking forever to load windows or you can’t access windows or you are receiving any of the following messages

“Hard Disk Failure : Back up your files immediately to prevent information loss”

“No Bootable device – insert boot disk and press any key”

“The Hard Disk has detected an imminent failure”

Your hard drive is most likely damaged or is beginning to fail. If you suspect there is a problem and you have important data on the drive it is important not to keep restarting the computer, This could reduce your chances of recovering the data. If the hard drive has failed there is no need to buy a new laptop, we can replace with a new drive or perhaps upgrade you to a solid state drive for greater performance, reload windows and restore your data if recoverable.

We also deal with external backup drives also, if there appears to be no power to the external drive, no lights flashing or you cannot hear anything at all there is a good chance the power connector has failed or the USB port is damaged.

Virus and malware removal is something we deal with on a regular basis, cleaning up your computer and returning it to normal operation should not be an issue. We can also implement proper protection and guide you on general housekeeping, safe practices, the pitfalls and how to avoid similar issues whilst on the internet.

In some situations we are unable to access the operating system to carry out a repair, in this scenario don’t worry we have other ways of accessing your hard drive to backup any information, reinstall a clean version of windows, restore and configure your system to your requirements.

We can also reset your computer if you feel it has become too sluggish or there is just too much junk on it and you want a fresh clean system. We can back up any relevant data, reset the machine and when complete restore your data.

This can be a great solution rather than having to buy a new unit. Usually the computer hardware is absolutely fine and a reset is all that is required, we can also upgrade your internal hard drive to a Solid State Drive increasing performance upto 4 times faster at a fraction of the cost of buying a new computer or laptop.

If you are a small startup company, student or simply can’t afford a brand new laptop or computer we can provide customers with a wide range of Apple, Dell, HP, Lenovo and Toshiba quality ex-lease laptops, desktops and monitors at very geat prices. We can also provide a wide range of replacement batteries and power adaptors. Please email or call to discuss.