We come to you
We can come out to your business at a time that is convenient for you, meaning no pressure and less hassle for you.
We understand that Auckland businesses rely on technology to keep them going, and if something goes wrong it can be damaging to your company’s overall profits and reputation. Whether your business is big or small or you don’t have a permanent business IT specialist on site, then AKLWide can offer what you need. Our IT support team can be available on request by either attending your business site or working remotely to help solve the issue. Our Auckland AKLWide team are comprised of Microsoft Certified and expert business IT technicians with a full range of skills to deal with every day and one-off requests that you or your office staff require support with. Our IT solutions can help you and your business grow.
Whether your business has no internet, no Emails, no Server Access, needs a new laptop setting up, or a new employee requires Office or a particular software package, new email addresses are required or advice on what antivirus security to use, AKLWide can help within the Auckland region! If your business computers are not starting up properly, faulty hard drives or a laptop screen is cracked and needs to be replaced. No power to the reception desk desktop computer, a staff member needs to get connected to a printer or a new network printer needs configured onto the network, give our IT support team a call on 0800 040 000 to get all your IT solutions in one place.
We give your business or company genuine IT solutions and IT support all within the Auckland region from solving simple issues such as email setup and device management to software installations and data recovery. Our team will help you and your staff in one simple package and be there for your queries 24/7.
AKLWide IT support team in Auckland communicates with your staff on an approachable friendly level where they feel comfortable and are encouraged to ask questions without feeling intimidated; allowing them to gain an understanding of the software they are using, how their computer works, what we are doing on their computer and how things generally combine to work together in the office. Allowing a sense of confidence and better understanding going forward in what may seem like an overwhelming computer environment at times.
Simply call or email us to arrange an appointment, we are also happy to discuss regular maintenance visits suitable to your requirements. You may see a sharp reduction with computer issues to your business after a few visits through the improvements and enhancements we will have implemented, and you would like to maintain this level. Working in the background once a month, quarterly or every 6 months we can work with minimal disruption to your staff and keep them working in a smooth streamlined environment.
Getting Office 365 for Business
Getting Google G-Suite For Buisness
Do I Choose Office 365 Or Google G-Suite?
Effectively by moving to one of the major players you will find you are operating on a corporate based platform at a small cost and without all the overheads of hardware previously required by a small to medium sized business. To operate at this level as a single user would not have been possible and therefore you will be receiving a quality improved service to your business at a minimal cost.
Both platforms depending on the plan your select can host your business email. If your email is hosted by someone in New Zealand we can have the domain name (website, company name) and all email services transferred to your preferred choice of Google or Microsoft, once completed you will have streamlined access to your email from anywhere in the world without any issues along with major enhancements to syncing of email (Outlook) and calendars between your laptop, tablet and phone etc.
Lose you laptop or phone, you can quickly access your email via your personal login via the internet or we can easily redeploy all your email quickly to a laptop or phone via your username and password with nothing lost due to everything being backed up in the cloud via a corporate based platform.
Both platforms have many similarities with services and both provide central administration of all users by an administrator login through the internet and 24 hour 7 day support. Licence costs vary depending on whether you are a single user to medium sized business or larger, your requirements and how much cloud storage your require. Microsoft licences tend to be a tad more expensive due to the fact that they offer you the complete Microsoft Suite of Office applications therefore you will receive Word, Excel, Outlook, Publisher and Powerpoint included in your licence and free upgrades to newer version included.
New Website Or Wanting A Branded Email?
You have a company website for example www.newstart.co.nz and an email address ricknz@gmail.com for professional reasons you would like to have the email address ricknz@newstart.co.nz In line with your company name.
Or
You would like to setup a new company (www.newcompany.co.nz) that represents your desired company name and associated email address (annehertz@newcompany.co.nz)
Simply call us to discuss further, we can have an email plan setup to run in line with your company name or we can check quickly if the name you have in mind is available within New Zealand or if you wish to represented across the World as www.newcompany.com.
If available we can reserve and purchase that name to be registered to yourself along with an associated email plan with say a standard 5 users or more if required, for example annehertz, richardcooper, info, accounts and reception@newcompany.co.nz.
Your requirements maybe that you wish to be able to synchronise email and appointments between your computer and phone. For example in the situation you are on the road and send an email via your phone you can see that email you sent later from outlook on your laptop in the sent folder or an appointment you input in your laptop a few days earlier appears as a reminder on your phone 30 minutes before the meeting. We can offer excellent solutions on a universal platform as mentioned above (Office365 or Google G-Suite) to any of these scenarios, making your life a lot easier for a single user or for your whole company.
Our service caters to you, no need to unplug your equipment or put anything in the car. We will remove that inconvenience and attend your Home or Business to get your problem resolved. Reside Auckland wide, we can come to you at a time that suits you.
The majority of the times we will resolve your problems onsite or pick it up and return it back to you fully repaired if required. In the scenario we have to take your equipment offsite to our workshop for further assessment, it is our policy to fully inform you about any repairs and costs before proceeding. We will not go ahead with anything until you as our customer agrees.
IT and Qualified Professionals will always be servicing your equipment
No Hidden Fees, you will be made fully aware of any costs during our assessment process, we will not proceed further until you comprehend what we are going to do and are comfortable to proceed. That cost relayed after an assessment will be final.
Located in the Auckland wide area, we can help you.
From start to finish you will be well informed, service will be prompt and delivered to you in a friendly and efficient manner.
We can Guarantee you will be satisfied with our service.