We can help you with all aspects of computer repairs, computer services and preventative maintenance. Spot any of these issues below then give us a call and we can get you up and running in no time.
Has your computer started to run really slowly, keeps freezing or reboots suddenly and Windows not loading? Are you working and computer suddenly crashed and now you have a blue screen (BSOD)? Do you have beeping errors when PC is powered on and no display on monitor? Perhaps the computer will simply not turn on, internet, WiFi, Email not working or printer needs setup, call now we can help!
Computer Service, Preventive maintenance
Computer just not working like it used to?, feels like it has slowed down and takes a while to startup. We can carry out some preventative maintenance, check the hardware and temperatures and give it an overall cleanup/reconfiguration….just think of it like a tune up/service of a car allowing longevity through care.
We will check for BIOS and driver updates to the motherboard and internal components by the manufacturer providing enhancements to the performance of your device. Security checks for any virus threats, problematic software or malware. Any issues we detect we can advise you and offer advice on safe internet use, email practices and maintaining your system going forward.
Setup new equipment including Computers, Laptops, Macbooks, Smart Phones & Printers
You have bought a new computer or laptop and need help setting it up, this is your first pc, laptop or maybe you are upgrading from an older computer and you want to transfer all the information from that machine to your new computer.
We can help with transferring all your programs like Office, Antivirus or Accounting software, Documents, Emails, Photos, Music, setting up a new or existing email account and address books. We can setup an existing or new printer and advise you on the best backup solutions and antivirus products. Setup and training of smart phones or tablets also catered for.
Computer running slow, Computer tune up or upgrades, Windows not Loading
There is a number of reasons your computer is possibly running slowly, we can help identify the issue and offer a solution. In most scenarios a good cleanup, reconfiguration of the operating system, removal of a virus or conflicting software will usually steady the system resources and resolve this. Windows taking a considerable time to actually open could indicate an issue with your internal hard drive, the drive could be possibly degrading or is in fact physically damaged and needs to be replaced.
If you feel there is a problem with the hard drive, refrain from continually restarting hoping the problem will go away,this could be the key to retrieving any data if no backup available. We also provide options for improving the speed greatly on your computer by upgrading your memory or (RAM) or transferring an existing system from a mechanical hard drive to the greatly improved technology of a Solid State Drive (SSD) which could see the speed improve by upto 4 times.
Beeping computer, Flashing Screen or no Display on Monitor
If you start up your computer where nothing appears to be happening other than a series of beeps then a pause followed by series of beeps again there is either an issue with the memory (RAM) or the video card is faulty, on some occasions reseating the memory will resolve this issue otherwise new memory or video card will be required.
No display other than message on screen asking for you to check video connection as no signal, either the monitor is faulty or the internal video card or RAM in the computer needs to be replaced. If none of these options resolve the problem then you could be looking at having to replace the motherboard in the worst case scenario.
Flickering or Flashing screen where screen icons or texts appears to be changing size, most likely new video card required.
Computer Freezing, Reboots suddenly, Crashes or Blue Screen (BSOD)
Experiencing any of the above usually indicates a hardware problem, further testing required, possible causes from a fan overheating due to dust or not working at all on CPU or a graphics card, damaged hard drive or faulty memory. Blue screen appears after system crashes or freezes whilst working on computer if not a hardware issue then possibly looking at windows update, recently graded driver problem or a virus issue.
Computer will not turn on
Check the obvious, power cable connected properly other devices on power bar or same socket are functioning and showing power, if not make adjustments. You can hear computer is turned on and can see lights flashing/flickering but no display check your monitor is not at fault otherwise if completely dead after making noted checks then the power supply within the computer may need to be replaced to restore functionality.
Internet, WIFI, Email Problems and Setup
Is it all too confusing?, call to discuss any issues you maybe experiencing, we can get a better ideal of what your actual problem is or what you are trying to do over the phone. We should be able to provide a solution and resolve the majority of issues or point you in the correct direction regarding internet connections, WIFI setup and any email configuration questions or problems.
We can arrange a technician to setup or replace a new modem or wireless router. We can quickly configure your laptops, phones, tablets to connect to your WIFI Home or Business network and provide solid WIFI solutions to deal with WIFI coverage issues
If experiencing internet connection problems where you finding connectivity is dropping off and have followed the internet service providers recommendations of disconnecting phone line from modem and turning on/off after a few minutes to no resolve we can arrange a technician to visit your home or premises and isolate whether there is an issue with modem that needs to be replaced or the issues lies with an incoming phone line.
Emails, not sure where to start? Call and let us know what the problem is, we will either resolve or provide a solution for you. We deal on all platforms, Office365, Gmail, Outlook, Thunderbird or incredimail. Email not working, swapped to a different internet company and technical help needed to get your email going again or simply just wanting an email address setup, we can help!
Computer Help or Training
All over your head and don’t know where to start, from novice to being fairly well informed, no matter your level of expertise we are happy to discuss your needs and offer a solution at your home or business.
We can provide help, training and answer all your questions at a level where we can remove the confusion and start to explain things at a level of understanding where you are comfortable and the confusion starts to makes sense to you allowing you to move on with more confidence in this evolving world of software and computer devices.
New Computer, Printer, Computer Software or Computer Accessories
Looking for a new laptop, desktop pc, macbook or printer and confused what to buy? We can discuss your requirements and advise you on your next purchase making sure you have made the correct decision before going ahead. Need everything taken care of? we can setup and configure your new computer to your exact requirements, transfer any data from an older unit and provide any software requirements like Windows, Office, Antivirus security and backup software or backup devices. You may also be interested in our high spec’d ex-corporate leased desktops and laptops and wide range of laptop batteries we can provide. Simply call to discuss your requirements.
How we work and how we can help you, Home or Business computer issues get in touch.
Contact us directly on 0800 020 000 to discuss your problem and make an appointment.
Operating 40kms from Central Auckland
We come to you
Our service caters to you, no need to unplug your equipment or put anything in the car. We will remove that inconvenience and attend your Home or Business to get your problem resolved. Reside Auckland wide, we can come to you at a time that suits you.
Repair
The majority of the times we will resolve your problems onsite or pick it up and return it back to you fully repaired if required. In the scenario we have to take your equipment offsite to our workshop for further assessment, it is our policy to fully inform you about any repairs and costs before proceeding. We will not go ahead with anything until you as our customer agrees.
Guaranteed Service Promise
IT and Qualified Professionals will always be servicing your equipment
No Hidden Fees, you will be made fully aware of any costs during our assessment process, we will not proceed further until you comprehend what we are going to do and are comfortable to proceed. That cost relayed after an assessment will be final.
Located in the Auckland wide area, we can help you.
From start to finish you will be well informed, service will be prompt and delivered to you in a friendly and efficient manner.
We can Guarantee you will be satisfied with our service.