We come to you
We can come out to your home or business at a time that is convenient for you, meaning no pressure and less hassle for you.
AKLWide Computer Repairs focus on you and your technology. So if your computer has started to run really slowly, keeps freezing or reboots suddenly and windows are not loading, we will help you. Are you working and the computer has suddenly crashed and now you have a blue screen (BSOD)? Or do you have beeping errors when the PC is powered on and there is no display on the monitor? Perhaps the computer will simply not turn on, the internet has gone down and won’t connect, there are WiFi problems, or your email is not working and a new printer needs setting up, AKLWide can help!
No matter what problems you are having with your technology or data, we can help you fix the issue. Our computer repairs team in Auckland offer professional and expert service keeping you in the loop and informed about any changes or fixes we may implement.
AKLWide Computer Repairs in Auckland can help you with all aspects of computer repairs, computer services, laptop repairs and preventative maintenance. If you spot any of the issues below then give us a call on 0800 020 000 and we can get you back up and running in no time.
When it comes to your technology we know that trusting a computer repair shop or computer repair technician can be hard. AKLWide Computer Repairs guarantees your computer, desktop, and laptop are in safe hands. Your files, documents, and images are all safe and we do what we can to preserve them on your hard drive. We will never snoop or install any unwanted programs without your permission.
AKLWide try and have your computer back up and running quickly. We will let you know what we are doing every step of the way so you can manage your time without your device efficiently. We always look to having your device back to you within two days, but always make sure we let you know what is going on.
Computer Services and Preventive maintenance
Is your computer not working like it used to and feels like it has slowed down all while taking a long time to startup. We can carry out some preventative maintenance for you, AKLWide will check the hardware and temperatures of the computer and give it an overall cleanup/reconfiguration; just think of it like a tune up/service of a car, allowing longevity through care.
We will check the BIOS (basic input/output system), the driver updates to the motherboard and internal components by the manufacturer, providing enhancements to the performance of your device. We would also provide comprehensive security checks for any virus threats, problematic software or malware. Any issues we detect we will advise you and offer support and advice on safe internet use, email practices and maintaining your system going forward.
Setitng up new equipment including Printers
You have just brought a new computer or laptop and need help setting it up, this might be your first PC or laptop, or maybe you are upgrading from an older computer and you want to transfer all the information from that machine to your new computer.
We can help with transferring all your programs like Office, Antivirus or Accounting software, Documents, Emails, Photos, Music, setting up a new or existing email account and address books. We can also setup an existing or new printer and advise you on the best backup solutions and antivirus products. Setup and training of smart phones and tablets are also catered for.
My computer is running slow and windows aren’t loading
There are a number of reasons that your computer is running slowly. AKLWide can help identify the issue and offer you a solution that works. In most scenarios a good cleanup, reconfiguration of the operating system, removal of a virus or conflicting software will usually steady the system resources and resolve the issue. When it comes to Windows taking a considerable time to actually open it could indicate an issue with your internal hard drive, the drive could be possibly degrading or is in fact physically damaged and needs to be replaced.
If you feel there is a problem with the hard drive, refrain from continually restarting hoping the problem will go away, this could be the key to retrieving any data if no backup is available. We also provide options for improving the speed greatly on your computer by upgrading your memory or (RAM) and transferring an existing system from a mechanical hard drive to the greatly improved technology of a Solid State Drive (SSD) which could see the speed of the computer improve by up to 4 times.
My computer is beeping / flashing Screen / there is no Display on Monitor
If you start up your computer where nothing appears to be happening other than a series of beeps then a pause followed by series of beeps again there is either an issue with the memory (RAM) or the video card is faulty. On some occasions resetting the memory will resolve this issue otherwise a new memory or video card will be required.
If there is no display other than a message on the screen asking for you to check your video connection as there is no signal, then either the monitor is faulty or the internal video card or RAM in the computer needs to be replaced. If none of these options resolve the problem then you could be looking at having to replace the motherboard in the worst case scenario.
If the computer screen is flickering or flashing and the screen icons and text appears to be changing size, then it is most likely that a new video card is required. AKLWide Computer Repairs can help with these issues to get your computer back up and running in no time.
The Computer is Freezing, Reboots suddenly, Crashes or shows a Blue Screen (BSOD)
Experiencing any of the above usually indicates a hardware problem, further testing by AKLWide Computer Repairs would be required. Possible causes of this issue could be from a fan overheating due to dust and wear and tear or it may not be working at all on CPU or a graphics card, a damaged hard drive or faulty memory. Blue screens appear after system crashes or freezes whilst working on computer if this is not a hardware issue then you are possibly looking at windows update, recently graded driver problem or a virus issue.
My Computer will not turn on
We always say to check the obvious first, is the power cable connected properly? Are other devices on the power bar or same socket functioning and showing power? If they are not, you will need to make adjustments, try connecting the computer to another socket or power cable. If you can hear that the computer is turned on and can see lights flashing/flickering but there is no display, then check your monitor is not at fault. Otherwise, if the computer is completely dead after making noted checks then the power supply within the computer may need to be replaced to restore functionality.
I need the Internet, the WIFI, or New Email Setup
Is it all too confusing? Call us on 0800 020 000 to discuss any issues you maybe experiencing. We can get a better idea of what your actual problem may be, or what you are trying to setup over the phone. We should be able to provide a solution and resolve the majority of issues or point you in the right direction regarding internet connections, WIFI setup and any email configuration questions or problems.
We can arrange one of our technicians to setup or replace a new modem or wireless router. We can work quickly to configure your laptops, phones, tablets to connect to your WIFI Home or Business network and provide solid WIFI solutions to deal with WIFI coverage issues.
If you are experiencing internet connection problems where you finding connectivity is dropping off and have followed the internet service providers recommendations of disconnecting phone line from modem and turning on/off after a few minutes to no resolve, AKLWide can arrange a technician to visit your home or premises and isolate whether there is an issue with modem that needs to be replaced or the issues lies with an incoming phone line.
Have you set up a new email or you are not sure where to start? Call us and let us know what the problem is, we will either resolve or provide a solution for you. We deal on all platforms, Office365, Gmail, Outlook, Thunderbird or incredimail. If the email is not working, or you have swapped to a different internet company and technical help is needed to get your email going again or you are simply just wanting an email address setup, we can help!
Can I Get Computer Help or Training
All over your head and don’t know where to start? From novice to being fairly well informed, no matter your level of expertise we are happy to discuss your needs and offer a solution at your home or business.
We can provide help, training and answers for all of your questions at a level where we can remove the confusion and start to explain things at a level of mutual understanding, where you are comfortable and the confusion starts to makes sense to you, allowing you to move on with more confidence in this ever evolving world of software and computer devices.
I Need a New Computer, Printer, Computer Software or Computer Accessories
Looking for a new laptop, desktop PC, Macbook or printer and confused as to what to buy? We can discuss your requirements and advise you on your next purchase, making sure you have made the correct decision before going ahead. If you need everything taken care of, we can setup and configure your new computer to your exact requirements, transfer any data from an older unit and provide any software requirements like Windows, Office, Antivirus security and backup software or backup devices. You may also be interested in our high spec’d ex-corporate leased desktops and laptops and wide range of laptop batteries we can provide. Simply call us on 0800 020 000 to discuss your requirements.
IT and Qualified Professionals will always be servicing your equipment
No Hidden Fees, you will be made fully aware of any costs during our assessment process, we will not proceed further until you comprehend what we are going to do and are comfortable to proceed. That cost relayed after an assessment will be final.
Located in the Auckland wide area, we can help you.
From start to finish you will be well informed, service will be prompt and delivered to you in a friendly and efficient manner.
We can Guarantee you will be satisfied with our service.
Our service caters to you, no need to unplug your equipment or put anything in the car. We will remove that inconvenience and attend your Home or Business to get your problem resolved. Reside Auckland wide, we can come to you at a time that suits you.
The majority of the times we will resolve your problems onsite or pick it up and return it back to you fully repaired if required. In the scenario we have to take your equipment offsite to our workshop for further assessment, it is our policy to fully inform you about any repairs and costs before proceeding. We will not go ahead with anything until you as our customer agrees.